Your operations brain, showing where things get stuck.
Connect your project and support tools and ask where the delays, bottlenecks and fastest-growing tickets are. The answer comes with the number and the next decision.
- No credit card
- Read-only access
- Revoke anytime
of the migration project's tasks have been stuck in review for more than 5 days.
Two people handle all reviews. Splitting the queue unblocks the project without moving the deadline.
Sources you connect
- Jira
- Asana
- ClickUp
- Monday
- Trello
- Notion
- Zendesk
- Freshdesk
- Airtable
- Google Sheets
Project, support and database tools come from a catalog of 1,500+ connectors. See all 1,500+ connectors
What holds the team back today
Delays that only show at the deadline
The project looked on track until delivery week, when half the tasks were still open.
Invisible bottlenecks
One person or stage holds up everyone's flow, and nobody sees it because each looks only at their own list.
Support volume growing for no clear reason
Ticket volume climbs and the cause hides across hundreds of tickets.
Ask in plain language
Which projects have the most overdue tasks?
At which stage do tasks sit the longest?
Who has the most open tasks this week?
Which ticket type grew the most last month?
How long do we take, on average, to reply to a ticket?
What changed in operations since last week?
The kind of decision you get
more tickets about invoice copies in 30 days.
A help article and a link in the billing email should cut much of that volume.
Who works on this area
Investigate
Answers about projects, tasks and tickets with data from the connected tool, and closes with a decision.
Report
The weekly summary with the agents' decisions, for whoever runs operations.
Every agent
Reads any source connected to the workspace when it helps explain the number.
Frequently asked questions
Is there an operations-only agent?
Not yet: the agents for each area are in their final stage. Today, in operations, Investigate does the work: you ask about projects and support and get the decision. When they're ready, they'll show up here.
Which tools can I connect?
Jira, Asana, ClickUp, Monday, Trello, Notion, Zendesk, Freshdesk, Airtable, Google Sheets and others in the catalog.
Does Sherlok create or close tasks?
No. The connection is read-only. Sherlok points out what to do and your team acts.
Do I need IT to connect?
Not for tools with sign-in (OAuth): it's one click. For databases, someone with access creates a read-only user in minutes.
Find out where operations get stuck before the deadline.
- No credit card
- Read-only access
- Revoke anytime